I agree, we must not be too quick here - I have had appalling service from some of the most highly rated retailers on this forum. Retail businesses make mistakes from Pick n Pay to Joe's Fish & Chips. At the end of the day, market forces will dictate which of them flourish and which fail.
I also had a problem with paying first and then being told that items were not in stock. Strongly suggest that the site prevents orders being placed when there is no stock. Also my order was delivered a week after payment was made.
I would also suggest that he start with tobacco flavours as an ex heavy smoker, if I had started on the gummy berry juice I would now be back on the stinkies.
Did not touch a stinkie from the second that I started vaping 4+ years ago. Best thing I have ever done! I kept the pack of Camels for about 1 month, just in case and then gave them away.
Hi Oupa I ordered some juice yesterday and sent you an e mail this morning to see if I could add a battery, if the order has not yet left, I also left a voice message on your landline. Can you let me know please?
Regards
Gordon Stupart
I do think that what is happening is just the start of service problems with everybody and his dog going into the vaping retail business, with no clue about customer service or stock levels etc.
I am also starting to experience pathetic service from a major supplier in Jhb. Perhaps we need a "Hello Peter" type space here where consumers and retailers can have their say - good and bad.
In the vaping game, there is nothing worse than running out of juice and coils (Except maybe an Eishkom power failure that lasts 2 days). Be like a boy scout - always prepared.