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Hi @devdev - have been browsing the forum for a few weeks and thought I would join to help with any questions :-)

Automatic batteries have been discontinued as we found the manual batteries were a better option. Sorry to hear this @bjorn - will inform Regional Manager to have a look at this.

@bjorn which store do you usually go to? It definitely does extend - please email support@twisp.co.za and we will help you out

Eek, ok what I suggest is if you get a chance, take the battery to the store and see if they can sort it out. Also, you warranty extends for a further 6 months when you get a new battery. So if you have already replaced your battery, your warranty extends for a further 6 months from the date of...

Is your battery still under warranty? The guys might be able to sort it out for you without having to replace, and if is faulty and still under warranty, will replace

OK I see @bjorn - are you perhaps close to a Twisp store?

@bjorn sounds like you may need to replace the entire coil or make sure that the coil is screwed in properly. If your battery is working and you are not getting any vapour, it's a coil issue. If you have a pair of long nosed pliers, just screw the coil in tight enough. From what I understand...

Thanks :-)

Hi All - I'm from Twisp, I'm here to read the comments, hopefully help some of you and chat!

@Avikaar Sonlall offered good advice! If it is new, the coil won't be worn out yet, so just make sure the wick of your coil is wet and don't let your flavour get too low.