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We busy crafting recipe for Cue lovers, my friend! We gonna equip our Cue users with something to carry their inventory ... Press B

Hanging in there?

Coming soon ...

;) It's a pleasure guys. Sorry it took a little longer to bring to market than we had hoped - but glad you like them!

No problem, that's why I gave some advice on the issue anyway. Hope it clears things up. Vega Mini: Arcus Tank added in Firmware 3.18 Tyko Tank added in Firmware 3.19 (this is latest) Vega: Firmware 3.09 (latest)

If you are using one of our Smart Tanks and using the correct coils it should work with the latest version of the Smart Firmware. I would advise to check the Ohms reading on the display and see if it is within ±0.1Ω ... I think the tolerances vary, so maybe it's better that you submit the...

Hi there @Megabyte. Sorry, can you please state your error? Isd it Vega Mini + Arcus Tank? And it is not going into Smart Mode? Thanks @Silver

Thanks @Dela Rey Steyn @Liz @Kenneth J Rudy @Raymond7905 , I will look into this for you. In the meantime, can you tell me ... what your airflow setting is and which Tyko coil are you using? Thx

Hello @LFC ... yes you can take them back to be exchanged.

Hello @ace_d_house_cat I did follow up again on your complaint with our Trade team. They indicated that it had been taken up and fixed, but that the out of stock issue must have cropped up again. I will paste copies of the report that was created. Seems that they are busy trying to negotiate...

Hi All, For those that have taken the trouble to let us know about issues they've experienced with our retail or trade outlets - thank you. I am going to allow everyone one more week to post any other known issues in this regard, and then take this thread down. I think that is fair as these...

PS: Here are some advantages the Arcus AIO has: The Arcus AIO has a bigger battery 1500 mAh (both use 1.8Ω) .... so longer battery life. It has Variable Wattage control (9W - 15W) and Constant Power Output (Regulated wattage at each setting). It has a very easy to adjust and very refined...

Hi @Pratz I find it strange that you have been having leaking issues with the Arcus AIO. Here are a few recommendations: Make sure all the seals are in place. Remove the Tank Top and the Atomizer Base ... and make sure the components are securely tightened and screwed together. Then reassemble...

Thats great, @ace_d_house_cat ! (I mean not great, obviously - but you know what I mean). If you can post pics or descriptions here - then I can have our Head of Trade monitor this thread directly.