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POST DELETED BY DEVDEV FORMAL WARNING: VENDORS ARE NOT PERMITTED TO PROMOTE ITEMS OUTSIDE OF THEIR VENDOR FORUMS

@bjorncoetsee Glad you received your gift, please don't think I was trying to buy your vote. @BumbleBee Yes it is true, I started Big Slick Tattoo Supply 4 years ago as my first ever e-commerce endeavour, and yes I was dropshipping at the time. I have since sold the website am and as of recently...

@ The Eciggsa Community I would just like to say, we are working hard (full-time) at improving our service, fast phone and email responses, regular updates via email every step of the way, you will see a great improvement in the level of service and you will see many new developments and...

Spoke with TNT, no reason given for the delay, the shipment is now in trnsit, you should have your order in te next 1-2 working days.

Sorry about that Bjorn, am awaiting a call-back from TNT clearance department, as discussed will continue chasing this up with them and let you know as soon as I am in the know.

@Chef Guest I appreciate your opinion and agree with most of the points, this was not handled in the correct manner, I did not meet my customers expectations, I messed up, got emotional and forgot the matter at hand, -MY CUSTOMER HAS HAD A BAD EXPERIENCE, I NEED TO FIX THIS

@Chef Guest I appreciate your opinion and agree with most of the points, this was not handled in the correct manner, I did not meet my customers expectations, I messed up, got emotional and forgot the matter at hand, -MY CUSTOMER HAS HAD A BAD EXPERIENCE, I NEED TO FIX THIS

@bjorn I am giving you a free gift too aswell as @bjorncoetsee Just for dragging you here :P

@bjorn, please PM me your address, I will provide your Fastway tracking number- CA0003278569 - it will be collected by fastway on Monday.

Hey I'm feeling a little like Oprah so @bjorn I'm sending you a 1pc EVOD kit. EVOD VV Twist Battery, a charger and a zip-up carry case.

lol @bjorn Sorry to drag you into this :P I never realized there was another user on the forum named Bjorn, I meant @bjorncoetsee

Things got a little heated, and I realize now that emotions got involved, I apologize to Bjorn and the community, I am going to make sure he get's the order as soon as possible. Have been in contact with customs to get it released ASAP. I would like to offer Bjorn a gift from us as an apology...

I'm sorry Bjorn, I will get your order to you ASAP, you are welcome to return it for refund.

@bjorncoetsee Could you give me time to respond to your whatsapp? The message was sent to me 5 minutes ago and I've only seen the notification now.

@Tom TNT contacted Bjorn as they have his contact details, each time he contacted me and I provided the relevant information, if I was made aware of an issue at customs side, I would contact them myself to resolve it.

Yes, you contacted me multiple times, and I responded each time. There were no issues that you made me aware of, I made you aware of the shipping delay and I made you aware of the customs process, I was made aware of the customs form because they had called you and requested information (Which...

@bjorncoetsee TNT have your contact details, if they call you and there is an issue, you need to make me aware of it!

I found out from a forum moderator that there was an issue, why could Bjorn not contact me himself so I could have had a chance to fix it?

@Tom I thought it was sorted, I was only made aware this morning that he had an issue, I made Bjorn aware of the process, the parcel is with customs, I am to pay the fees, once fees are paid, order will be delivered.

@bjorncoetsee If the product is not as you specified, please contact us so we can resolve it.