Hey guys. We got hit with a bunch of fake LG HG2 Brown 3000mah in our recent batch. Not all of them. Our supplier ran short and got an additional shipment from LA VAPOR in the States which were shipped to us. After discussion with my supplier and Mooch the fake batteries have a shiny white gloss insulator. The authentic will have a slight off white matt insulator. Our supplier sent us an official statement on Saturday morning stating the issue. On discussion with our supplier and further investigation from their side it now seems there is a huge shortage of lg batteries due to demand and fake batteries have flooded the market. US and most countries have been hit with supply of the LG HG2 browns and now it seems the red LG HE2 fakes have now hit the market.
WE ASK YOU TO CHECK YOUR BATTERIES AND IF YOU ARE NOT 100% SURE SEND US A PICTURE OR ANY QUERY YOU HAVE TO return.steammasters@gmail.com
We will of course replace all effected orders and ask that you refrain from using the batteries. There are reports that people are still using them after tests have been carried out but we would rather these not be used.
We are awaiting new stock from our supplier which is going to take a few weeks due to production from the factory as there has been delay after delay.
We apologise and along with our supplier are doing all we can to rectify the issue. Once again we ask if you are not sure, please take a photo and send it through to us on return.steammasters@gmail.com
WE ASK YOU TO CHECK YOUR BATTERIES AND IF YOU ARE NOT 100% SURE SEND US A PICTURE OR ANY QUERY YOU HAVE TO return.steammasters@gmail.com
We will of course replace all effected orders and ask that you refrain from using the batteries. There are reports that people are still using them after tests have been carried out but we would rather these not be used.
We are awaiting new stock from our supplier which is going to take a few weeks due to production from the factory as there has been delay after delay.
We apologise and along with our supplier are doing all we can to rectify the issue. Once again we ask if you are not sure, please take a photo and send it through to us on return.steammasters@gmail.com