Buying Juice Online: Pet Peeves

[Hooked]

What are your pet peeves about buying juice online?

Mine are as follows:
1. When the VG/PG ratio isn't stated. I want to know. I need to know. I have the right to know.

2. When the flavour isn't stated. I came across this one or two nights ago, as incredible as it may be. I couldn't deduce the flavour from the name of the juice either. Unbelievable!

3. An exorbitant minimum expenditure required for free delivery. By 'exorbitant' I mean R1,000 or more. It's annoying when all that I want to buy is one or two bottles of local juice.

 

[Clouds4Days]

What are your pet peeves about buying juice online?

Mine are as follows:
1. When the VG/PG ratio isn't stated. I want to know. I need to know. I have the right to know.

2. When the flavour isn't stated. I came across this one or two nights ago, as incredible as it may be. I couldn't deduce the flavour from the name of the juice either. Unbelievable!

3. An exorbitant minimum expenditure required for free delivery. By 'exorbitant' I mean R1,000 or more. It's annoying when all that I want to buy is one or two bottles of local juice.

Your 2nd point is one of my pet peeves too @Hooked.
Cant stand it when someone names a juice "Pins and Stripes" and dont leave a description on the bottle.

Its fine when you buy a juice as most have a blurb about the juice when you purchasing it.

But i find sometimes i will leave a juice sitting in my drawer for a long time before opening it and without a description on the bottle sometimes i forget what profile it was.

That peeves me off

 

[Resistance]

Have not done that yet.still doing brick and mortar stores.but I got something in mind for my next order

Resistance is futile

 

[Spyro]

I don't buy my juice online. Hardware is exclusively an online buy, juices I insist on testing beforehand considering the thousands of Rands I've already wasted.

 

[Steyn777]

I agree with point nr 2. Can't stand it when I'm browsing and it simply states "Orion" (just an example, I love the juice guys) and I have to open a new page to see what the flavour is.

 

[antonherbst]

My only pet peeve would be this.

 

[Silver]

@Hooked

On point number 2 of yours - i can relate entirely
Also as @Steyn777 said, clicking on a separate page just to read its a blueberry flavour (for example)

I just wish vendors would have one page on their website which lists all the juice names and a short phrase describing what the flavour is. Would make it so much easier to scan and decide what one is interested in.

Actually, I have tried to encourage vendors to do this on several occasions and have posted several times about this. Some have done that but only a few. Pity because clicking all over the place takes time and you sometimes cant remember what youve seen and what you havent.

Some kind of 1-page "juice menu" of sorts would be very helpful

 

[BubiSparks]

Have to disagree with your point 3 @Hooked. It's unreasonable to expect the vendor to foot the bill for shipping small orders. You can't expect them to ship a R300 order and lose around R60 to pay the shipping. You should be grateful that they even offer free shipping over a certain threshold. It's coming out of their profit.....

 

[ddk1979]

@BubiSparks , @Hooked

I feel that the courier fees being charged by some vendors are ridiculous, e.g. R90-R100 to major centers.
They most likely have accounts with the courier company and are being charged in the region of R60 or even less in some instances (e.g. local deliveries). So in effect they are making a profit on courier charges as well, that we are paying for !!!

Regarding "free" shipping
Imho, this should be for orders in the region of R600 and more, and not the R1000 or even R1500 that we see from some vendors.
By having a high minimum expenditure to qualify for free shipping, they are "encouraging" (forcing???) you to spend more just to qualify for free shipping !!!

.

 

[Silver]

Interesting how the free shipping cut off amount works...

I have found myself often spending quite a bit more just to get to the free shipping amount.
And although I am spending more I feel like I am getting a better deal. Crazy. Lol

Or otherwise I wait till I need more things on my "to buy" list
Only problem is that sometimes I can't get it all at one vendor. So then I find myself building 2 shopping carts up to the free shipping amount. Lol x 2

 

[Resistance]

What you guys must remember is if it one item being delivered to one person it also cost money.that's why the bigger the order the better the deal

Resistance is futile

 

[ddk1979]

the bigger the order the better the deal

For whom ???
Definitely not the consumer imho.

.

 

[Resistance]

For whom ???
Definitely not the consumer imho.

.

That's why I didn't want to comment.yes they make a lot of money and they have a lot of orders so they hardly lose out but if say one store has one order he still he's to get that one order out.
Then another store has 3 orders he will also get his order out but it will look as if he got a better deal.
This is a complicated thing to explain,but you must see the bigger picture
And with that being said that's why I don't order online if its one or two things I'd rather fill petrol in my car go go to store unless its something I want and need and can't find here

Resistance is futile

 

[Resistance]

Then you take a situation where one store fill the vehicle then yes he can pay the courier fees because he gets a better deal by the courier

Resistance is futile

 

[Resistance]

For whom ???
Definitely not the consumer imho.

.

OK f you think about it yes you can fill the vehicle for a set amount so in that way you win

Resistance is futile

 

[Captain Chaos]

When you are looking for a new juice to try and the vendor describes that "this" juice is made by 14 virgins residing on cloud nine, mixed in pure crystal jugs resting on a bed of exotic feathers. All the ingredients come from eden and are transported on the back of pink and fluffy unicorns.
Wow! I just have to try this elixir!

Add to cart, pay R 99.00 for shipping and take the shine off of your gold credit card - again. Wait 4 days for the "overnight" package to arrive. Kiss the courier dude when your package arrives, eventually.
Rip package open, fill your RTA that you re-wicked in anticipation of the "overnight" delivery.
Batteries charged, atty filled. Good to GO!
Nice long drag, then WTF??? Not again.

 

[Resistance]

When you are looking for a new juice to try and the vendor describes that "this" juice is made by 14 virgins residing on cloud nine, mixed in pure crystal jugs resting on a bed of exotic feathers. All the ingredients come from eden and are transported on the back of pink and fluffy unicorns.
Wow! I just have to try this elixir!

Add to cart, pay R 99.00 for shipping and take the shine off of your gold credit card - again. Wait 4 days for the "overnight" package to arrive. Kiss the courier dude when your package arrives, eventually.
Rip package open, fill your RTA that you re-wicked in anticipation of the "overnight" delivery.
Batteries charged, atty filled. Good to GO!
Nice long drag, then WTF??? Not again.

Porn fliek

Resistance is futile

 

[ddk1979]

OK f you think about it yes you can fill the vehicle for a set amount so in that way you win
Resistance is futile

While "filling your vehicle for a set amount" may seem like a win (assuming you can get all the items you want from a single vendor), it is still the vendors who are laughing all the way to the bank. Now I'm not referring to a sale, because that changes the complexion of the situation somewhat.
So for an ordinary (non-sale) purchase, you will be spending much more on non-discounted items just to reach the free shipping threshold of R1000 to R1500, often times on stuff that you may not even really need.

But all of this needs to be tied into the courier fees vendors are charging.
If the shipping charge is R100 and they are actually only paying R60 because they have an account with the courier, they are really only "losing" R40 on shipping, but scoring big on all those non-discounted items you had to fill your basket with just to receive the free shipping.
So that R40 "loss" is not even worth mentioning in the grand scheme of things, because the gain is so much more for the vendors.

.

 

[Resistance]

While "filling your vehicle for a set amount" may seem like a win (assuming you can get all the items you want from a single vendor), it is still the vendors who are laughing all the way to the bank. Now I'm not referring to a sale, because that changes the complexion of the situation somewhat.
So for an ordinary (non-sale) purchase, you will be spending much more on non-discounted items just to reach the free shipping threshold of R1000 to R1500, often times on stuff that you may not even really need.

But all of this needs to be tied into the courier fees vendors are charging.
If the shipping charge is R100 and they are actually only paying R60 because they have an account with the courier, they are really only "losing" R40 on shipping, but scoring big on all those non-discounted items you had to fill your basket with just to receive the free shipping.
So that R40 "loss" is not even worth mentioning in the grand scheme of things, because the gain is so much more for the vendors.

.

That is why I said I didn't want to comment,but I already did.
Say you were working at the vendor what would you like to earn for packing shipments in there respective packages.
Everybody want to make money and if they make a profit so be it.
What you should ask is what is the actual cost of the juice you buying then start calculating your losses.
Or the actually cost of the 3seek old blue ribbon and 6week old sasko bread they put in the stores with sell by dates till next week

Resistance is futile

 

[BubiSparks]

@ddk1979 - Totally agree with higher than the norm shipping costs. The vendor shouldn't be putting a markup on shipping - it's unethical in my view. There are some vendors who do that and I just stay away from them.

 

[Slick]

What I dont understand is that how some vendors charge R100 for shipping while others charge R35,both using the same courier company,I wish a vendor could explain that to me,otherwise il stick to my belief that they making a profit on shipping as well

 

[Faheem777]

If a vendor has a markup on shipping it is justified to some extent. There is a great deal of admin involved in getting a courier parcel out, a vendor should be compensated for the time he is spending on getting the parcel ready. Which is why most vendors have a markup imo.

 

[Resistance]

@ddk1979 - Totally agree with higher than the norm shipping costs. The vendor shouldn't be putting a markup on shipping - it's unethical in my view. There are some vendors who do that and I just stay away from them.

Exactly the point.if you gonoit to het something you have to fill petrol ruin your workday for something that you want and sometimes don't need.if you feel the vendor is outrageous then by all means you have the right to complain but say I ship from Johannesburg 100is never going to make it for a round trip but if it cost me to ship from there 100 then its a go.more that that is I. Plain Afrikaans uitgevriet

Resistance is futile

 

[Stosta]

What I dont understand is that how some vendors charge R100 for shipping while others charge R35,both using the same courier company,I wish a vendor could explain that to me,otherwise il stick to my belief that they making a profit on shipping as well

I highly doubt they are (in most cases anyways). I think it ask boils down to what agreements they can set up at the beginning of signing into a contract with the courier, and how much business they are going to give them, and risks etc.

 

[Resistance]

What I dont understand is that how some vendors charge R100 for shipping while others charge R35,both using the same courier company,I wish a vendor could explain that to me,otherwise il stick to my belief that they making a profit on shipping as well

There are a lot more Involved than just trowing your parcel in a bag and then its ready for shipping.the bigger the company the more goods they ship meaning better rates for them then they just have to pay the storekeep.
And the smaller company that ships has to process aswell and have to pay that person.that's why I say over 100 is a rip off

Resistance is futile