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I've sent 3fvape another email this morning and they say that they got an investigation going on now which can take up to 30 business dayIt means that your parcel delivery time has exceeded the usual deadline of 45 working days. But in practical it doesn't mean much. Just keep waiting and hoping... I had that many times and I received my parcels.
I've sent 3fvape another email this morning and they say that they got an investigation going on now which can take up to 30 business day
Don't know i call it BIG BS
But will wait and see but never again
The greatest likelihood is that it is stuck somewhere in the SA Customs/Post . I've had parcels that have spent more than a month before the SA side scans to show that it has arrived in JHB. It then can take ages for it to be ready for collection.
I doubt that there is much that 3fvape can do from their side other than confirm that they sent it. If they try to contact the SA side......good luck to them.
If 3fvape has made a mistake I am sure that they will resend or refund.
My bet is that the problem is on our side.
I have ordered online from China many times without problems from their side.
It happened to me once with 3fvape and they gave me store credit. It will take some time but you'll get joy.I've sent 3fvape another email this morning and they say that they got an investigation going on now which can take up to 30 business day
Don't know i call it BIG BS
But will wait and see but never again
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The parcel is still stuck in China for 2 months now
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I guess that is all i can doJust hang in there boet.
Everything is stressed- systems included.
I've gotten stuck with a few orders as well- and money is tied up so i cant even just buy stuff locally while waiting.
Thanks i will wait for the investigation they said they will give me feedback once they know moreMy two orders from 3fvape are also stuck in china. But I like to believe that it has reached SAPO but they haven't registered anything so the website tracking doesnt reflect it.
SAPO is really efficient in normal days so in crisis times like this I am sure they are doing everything possible
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