Hi all
This review is long overdue.
Have bought from VapeKing a few times. Once at a Vape Meet at their place. Once I collected from their premises. Another time at the 2nd Vape Meet, where they brought the items along and finally, via their website and a courier delivery.
For those who don't know, VapeKing is one of the local retailers. Their website is www.vapeking.co.za. They are based in Fourways, near Monte Casino. Warren, the founder of VapeKing (@Gizmo on this forum) actually created this forum. At first, some were a bit apprehensive (myself included) but it's been a few months now and they have conducted themselves impeccably. In no way have they abused this forum for the benefit of their vaping business. Instead, I think their contributions have made vaping better for me.
Knowledge and product - their knowledge on the vaping gear is very good. @Gizmo and @Stroodlepuff (who runs the business with @Gizmo) are vapers themselves. So they know their stuff. They try out the products they sell. They also do their research and try to bring in the products that us vapers want most.
Variety, choice and availability - it has grown nicely of late. They cater for the full spectrum from beginner to advanced vaper. Only problem is that sometimes the really nice gear is sold out quickly. So you need to move fairly fast after a big shipment has arrived! You need to keep your eyes on announcements in their section on this forum.
Authenticity of products - all the products I have from VapeKing are authentic. Clones are marketed as clones and not the originals. To my knowledge, all their products are from the genuine suppliers.
Pricing is good - not easy to rate this for me since I only know of a few other local places to compare. And some of VapeKing's gear is not available anywhere else I know of. Nevertheless, from what I can tell, their pricing is good. For example, their PT2Mini starter pack is a great deal. On a few other things, I'd say their pricing is either in line or slightly lower than other retailers.
Service overall is very good. @Gizmo and @Stroodlepuff have gone out of their way several times to accommodate me. They know how to make their customers feel special. Their responsiveness is legendary. This is how I wish most businesses in SA were. Email queries and even messages through this forum get answered mostly within minutes. Well done guys, it's great to know you are only a click away.
Friendliness is top notch. @Stroodlepuff has to be one of the most friendly people around!
Delivery - haven't had much experience with delivery since I've either collected or met up at vape meets. The one delivery I did have was not too good. It was all delivered in good order but took about a week. I discovered afterward there was another suburb tagged on to the end of the address. I think it was a genuine mistake that crept in and not one that was caused by VapeKing.
Packaging - all products are in their original packaging as supplied from the vendor. VapeKing puts it in a nice leopard paw print (I think) bag. Nothing too fancy.
Website is good - it looks nice, has good photos of the products and is easy to use. It does its job well.
Areas for improvement
- variety of juices is limited. While they are the distributors of 5Pawns, which is fantastic, these are too expensive as an all day vape. TopQ is not bad, but that's all that is available. I think they need a lot more variety on the juice front.
- nothing else that I can think of that needs improvement
Overall, I can strongly recommend VapeKing as a great retailer to get your vape gear.
This review is long overdue.
Have bought from VapeKing a few times. Once at a Vape Meet at their place. Once I collected from their premises. Another time at the 2nd Vape Meet, where they brought the items along and finally, via their website and a courier delivery.
For those who don't know, VapeKing is one of the local retailers. Their website is www.vapeking.co.za. They are based in Fourways, near Monte Casino. Warren, the founder of VapeKing (@Gizmo on this forum) actually created this forum. At first, some were a bit apprehensive (myself included) but it's been a few months now and they have conducted themselves impeccably. In no way have they abused this forum for the benefit of their vaping business. Instead, I think their contributions have made vaping better for me.
Knowledge and product - their knowledge on the vaping gear is very good. @Gizmo and @Stroodlepuff (who runs the business with @Gizmo) are vapers themselves. So they know their stuff. They try out the products they sell. They also do their research and try to bring in the products that us vapers want most.
Variety, choice and availability - it has grown nicely of late. They cater for the full spectrum from beginner to advanced vaper. Only problem is that sometimes the really nice gear is sold out quickly. So you need to move fairly fast after a big shipment has arrived! You need to keep your eyes on announcements in their section on this forum.
Authenticity of products - all the products I have from VapeKing are authentic. Clones are marketed as clones and not the originals. To my knowledge, all their products are from the genuine suppliers.
Pricing is good - not easy to rate this for me since I only know of a few other local places to compare. And some of VapeKing's gear is not available anywhere else I know of. Nevertheless, from what I can tell, their pricing is good. For example, their PT2Mini starter pack is a great deal. On a few other things, I'd say their pricing is either in line or slightly lower than other retailers.
Service overall is very good. @Gizmo and @Stroodlepuff have gone out of their way several times to accommodate me. They know how to make their customers feel special. Their responsiveness is legendary. This is how I wish most businesses in SA were. Email queries and even messages through this forum get answered mostly within minutes. Well done guys, it's great to know you are only a click away.
Friendliness is top notch. @Stroodlepuff has to be one of the most friendly people around!
Delivery - haven't had much experience with delivery since I've either collected or met up at vape meets. The one delivery I did have was not too good. It was all delivered in good order but took about a week. I discovered afterward there was another suburb tagged on to the end of the address. I think it was a genuine mistake that crept in and not one that was caused by VapeKing.
Packaging - all products are in their original packaging as supplied from the vendor. VapeKing puts it in a nice leopard paw print (I think) bag. Nothing too fancy.
Website is good - it looks nice, has good photos of the products and is easy to use. It does its job well.
Areas for improvement
- variety of juices is limited. While they are the distributors of 5Pawns, which is fantastic, these are too expensive as an all day vape. TopQ is not bad, but that's all that is available. I think they need a lot more variety on the juice front.
- nothing else that I can think of that needs improvement
Overall, I can strongly recommend VapeKing as a great retailer to get your vape gear.
