DSTV issues!

[MarcelinoJ]

So this is what has happend to me after getting the explorer with the new smart LNB (the new small one). Tried to do a wizard install but couldn't. The tuner 1 signal status doesn't load. Called dstv helpline and they couldn't help also. Think the guy was a bit baffled as to my problem. Any dstv guru's that could maybe shine sum light on what to do or help.
Thanks in advance.

 

[MarcelinoJ]

Found out the decoder is faulty. Needs to go back in and see what multichoice can do tomorrow. So no tv for me. Just goes to show. Need to get a bunny arial as standby.

 

[Viper_SA]

I've been without any for of tv reception for almost 6 years. Happiest days of my life. Series FTW

 

[MarcelinoJ]

I am happy to say the problem has been solved. Back to happy tv watching for me. The frequency on the user band was wrong. So now i'm a happy chappy again.