Excellent Customer Service

[DougP]

I would just like to give a massive shout-out to Rashard, from BLCK Vapour.
You, Sir, have rewritten the book on client service and professionalism.
Every time I place an order you respond immediately (I could swear you just sit there waiting for my email). Not only that but you respond in a flash with my invoice, and then dispatch my delivery within seconds of payment being made.

I placed a sizable order today at 3:30 and low and behold it has been invoiced, processed, packed and dispatched with today's courier.
This is not the first time this has happened its every time.

Thank You Rashard and thank you BLCK Vapour for the excellent Customer service


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[Oupa]

I wholeheartedly agree with @Blends Of Distinction ! Rashaad is a machine and his picture should be in the dictionary next to "excellent customer service"! I assume he also has a great team behind him!

 

[Rude Rudi]

Amen to that!

 

[Bulldog]

And another Amen
Happens all the time but latest order -
Placed yesterday - 14:59
Your Order is On the Way yesterday - 16:24
In my hands in Cape Town today - 09:48

 

[Arthster]

And another Amen
Happens all the time but latest order -
Placed yesterday - 14:59
Your Order is On the Way yesterday - 16:24
In my hands in Cape Town today - 09:48

Incredible turnaround. Big Online retailers can take lessons from some of our vendors.