Guardian E-Pipe 2 Variable Wattage Pre-order by Sir Vape

[BigGuy]

Urgent request from all of our clients who bought a Gaurdian Epipe 2 from us. Please could you let us know what batteries you are using please. Are they the flat top or are they the button top. Why we ask is we have had a problem with one pipe and now the replacement head we got which was working has failed as well and it was working fine. Just trying to eliminate future problems and rectify this problem. SO PLEASE LET US KNOW IF THE BATTERIES ARE FLAT TOP OR BUTTON TOP Thanking you in advance.

 

[ConradS]

Hi. Running the flat top efest. What issues are u having?

 

[LandyMan]

Flat top Efest 700mah

 

[Noddy]

Flat top efest. No problems

 

[BigGuy]

One of our customers ordered one and used a button top and the unit worked a while then it stopped working, obviously this is concerning for us and with the stuff coming from china i gave the customer my top which was working while we got a new top for him. Same thing happened with my top it was working then stopped working. Try to do a process of elimination. Seems like its the button top that is causing the problem nothing on any other forum.

 

[BumbleBee]

I am the customer in question. I'm using Efest 700mAh Botton tops bought new from SkyBlue. They didn't have flat tops at the time, if I'd known that button tops would kill the pipe I wouldn't have bought them.

The pipe worked great at the start but after a few hours of use it was completely dead, the light comes on when the button is depressed but that's pretty much where it ends. @BigGuy sent the pipe back to me with the top cap that he had been using, so we know it worked. Once I had used it for a few hours it too was dead. I was running it at 11W on a 1.4ohm single 28g coil in my Kayfun. It worked great at first, then a few misfires, now nothing.

 

[BigGuy]

@BumbleBee Still no response from smok dude, i was running a lemo on 1 ohm and a aero tank mini with a 1.8ohm but on a flat top battery. Lets see what smok have to say but so far on all the international forums i cant find a similar issue.

 

[ConradS]

Thats frustrating, I find that my battery cutoff Voltage is erratic the flashy light can come on anywhere between 3.75 and 3.82 I have seen - I suppose that is due to the voltage drop when firing at different wattages. Also those batteries drain fast and can get pretty warm! Then I find you have to be precise with the presses. But never seen anything like this.

 

[BumbleBee]

@BumbleBee Still no response from smok dude, i was running a lemo on 1 ohm and a aero tank mini with a 1.8ohm but on a flat top battery. Lets see what smok have to say but so far on all the international forums i cant find a similar issue.

Thanks Craig, I'm not in a terrible hurry, just very curious as to what the problem could be. I've also googled for similar issues but none have surfaced yet, this must be an isolated case. I suspect that the problem could be with the body itself, there must be some sort of intermittent short or dry joint in there somewhere. Sucks because I've grown quite attached to this one, even though I've hardly got any use out of it

 

[BigGuy]

@BumbleBee If it was just one i would have to agree with you as brand new and never been used. But 2 where one had been used for a fair amount of time before hand. I am not so sure. In my opinion and to be honest i think its the battery dude, and i say that purely because everyone else that has commented and from our own devices using flat tops and mine been working without a seconds problem to go from Hero to zero so fast just doesnt make sense. But lets wait and see what they say. Obviously i am miffed as well as now i am without a pipe as well.

 

[Andre]

@BumbleBee If it was just one i would have to agree with you as brand new and never been used. But 2 where one had been used for a fair amount of time before hand. I am not so sure. In my opinion and to be honest i think its the battery dude, and i say that purely because everyone else that has commented and from our own devices using flat tops and mine been working without a seconds problem to go from Hero to zero so fast just doesnt make sense. But lets wait and see what they say. Obviously i am miffed as well as now i am without a pipe as well.

Does the instructions specify that one has to use a flat top?

 

[annemarievdh]

@BumbleBee If it was just one i would have to agree with you as brand new and never been used. But 2 where one had been used for a fair amount of time before hand. I am not so sure. In my opinion and to be honest i think its the battery dude, and i say that purely because everyone else that has commented and from our own devices using flat tops and mine been working without a seconds problem to go from Hero to zero so fast just doesnt make sense. But lets wait and see what they say. Obviously i am miffed as well as now i am without a pipe as well.

We use a button top battery for the one I got, and no problems. It works wonderfully.

 

[BigGuy]

Does the instructions specify that one has to use a flat top?

@Andre thats the thing it doesnt. but what perplexes me is that the head we sent back was actually from my own pipe which i used every day and then in one day it was dead. Still no answer from SMOK.

 

[Andre]

@Andre thats the thing it doesnt. but what perplexes me is that the head we sent back was actually from my own pipe which i used every day and then in one day it was dead. Still no answer from SMOK.

Then it could be something wrong with the internals I suppose. Hope SMOK comes to the party. All the best to all parties involved.

 

[BumbleBee]

Thanks Craig, I'm not in a terrible hurry, just very curious as to what the problem could be. I've also googled for similar issues but none have surfaced yet, this must be an isolated case. I suspect that the problem could be with the body itself, there must be some sort of intermittent short or dry joint in there somewhere. Sucks because I've grown quite attached to this one, even though I've hardly got any use out of it

Craig I think you might have missed this in my earlier post...

"I suspect that the problem could be with the body itself, there must be some sort of intermittent short or dry joint in there somewhere."

 

[BigGuy]

@BumbleBee i am emailing them again if no answer by 11 i am going to phone them.

 

[BumbleBee]

@BumbleBee i am emailing them again if no answer by 11 i am going to phone them.

Thanks for all the effort, but like I said no hurry, let's give them a little more time to respond

 

[Marzuq]

@BumbleBee i doubt that its a battery issue. if the button top was a problem then im sure that the light would not come on either once the pipe dies.
Its a trial and error situation. you have swapped out a top cap and this did not resolve the issue. @BigGuy i would recommend putting a button top battery in your working unit and see if that causes any issues after a few hours of use. If not then the issue lies in the body of the e-pipe.
As much as we would like for everything brand new to work well with no issues, unfortunately this is not true. Many products have a bad unit or bad batch in between and gives issues right out the box.

 

[BumbleBee]

@BumbleBee i doubt that its a battery issue. if the button top was a problem then im sure that the light would not come on either once the pipe dies.
Its a trial and error situation. you have swapped out a top cap and this did not resolve the issue. @BigGuy i would recommend putting a button top battery in your working unit and see if that causes any issues after a few hours of use. If not then the issue lies in the body of the e-pipe.
As much as we would like for everything brand new to work well with no issues, unfortunately this is not true. Many products have a bad unit or bad batch in between and gives issues right out the box.

That's what we did @Marzuq, we took @BigGuy's working cap and put it on my pipe with the same button top batteries, the cap was dead in a few hours but the lights all work like they should.

 

[BigGuy]

@Marzuq iwould love to try the button top out but i gave @BumbleBee my head while we are waiting for the replacements.

 

[Marzuq]

@BumbleBee that is why i suggested trying the button top in a working pipe . but as @BigGuy has just said the wait for spares in on.
very unfortunate situation. i see that @annemarievdh uses a button top battery in hers. this leads me to believe the problem does not lay with the battery but more likely the body

 

[Arthster]

I nearly hat my heart attack me. Sat down for a vape and a chat. I put my one Kayfun 3.1 on, switch it and go for the 1st puff on and get 5 white blinks... first thing I said was NOOOOOOOOOOO!!!!! MY PRECIOUS... switched it off pulled out the battery and all that tried again. 5 white flashes... with tears in my eyes I check the battery voltage and get 4.1 volt. put it back together try again and get 5 flashes. at this point tears are running down my cheek snot is flowing over my upper lip. and for some reason I decided to put my kayfun 4 on and it works. Is my pipe a snob? what the hey... so I check the kayfun 3.1 and it reads out at 1.1 ohm. I checked the kayfun 4 at it reads 1.3 ohm... so the Guardian wont fire below 1.2 ohm or something like that but needles to say I am jumping around like a maniac.

PS Also running button tops.

 

[Sir Vape]

Hey @BumbleBee I'm sending you my unit complete top and body until we can sort this out with Smok I will put in one of my flat tops. Def sounds like your base is faulty and then bombing out the switch. I just wouldn't trust using the battery you have for now, just in case it is. Not saying it is but just a safer bet for now

 

[Arthster]

Hey @BumbleBee I'm sending you my unit complete top and body until we can sort this out with Smok I will put in one of my flat tops. Def sounds like your base is faulty and then bombing out the switch. I just wouldn't trust using the battery you have for now, just in case it is. Not saying it is but just a safer bet for now

I was chatting to @BumbleBee last night about this. Easy way to see if its the base, If his does it again screw a sub ohm coil and see if you get the 5 flashes. That would confirm every thing is in contact. If the mod fires with a sub ohm coil attached its definitely bad connections in the bowl

 

[BumbleBee]

Hey @BumbleBee I'm sending you my unit complete top and body until we can sort this out with Smok I will put in one of my flat tops. Def sounds like your base is faulty and then bombing out the switch. I just wouldn't trust using the battery you have for now, just in case it is. Not saying it is but just a safer bet for now

Thanks for the offer Hugo, I really do appreciate it, but please don't send yours, let's just wait for a replacement from Smok. All this up and down with the couriers is just going to work out more than the mod itself.