Hey everyone
I ordered 2 packages from GearBest - being delivered through postal services; 1 was over 100 days ago, the other shipped about 35 days ago. Both packages has the same tracking information and both routed through the same country (Netherlands) and the last update I got from PostNL was that my packages has arrived in the destination country (no updates on SAPO at all).
The 100 day old package I kind of expected to be "deliberately lost" as it contained batteries.
The 35 day old package however, contained no batteries, nor anything that would bourne additional tarrifs and 3 drip tips that could somehow be related to vaping (I've read stories of vaping related items being detained of late). It has been over a week since the tracking notification and usually at this point, it would have at least reached JIMC, or have at least some tracking record on SAPO's system.
My biggest gripe is that they do not even have the decency to make contact if packages are detained (I did supply my contact details and address and this is usually attached to the exterior of the flyer or box).
Do any of you perhaps know anyone I can contact? I tried JIMC - all the very helpful person said was there is no tracking information so the packages hasnt arrived in SA.
Thanks in advance
I ordered 2 packages from GearBest - being delivered through postal services; 1 was over 100 days ago, the other shipped about 35 days ago. Both packages has the same tracking information and both routed through the same country (Netherlands) and the last update I got from PostNL was that my packages has arrived in the destination country (no updates on SAPO at all).
The 100 day old package I kind of expected to be "deliberately lost" as it contained batteries.
The 35 day old package however, contained no batteries, nor anything that would bourne additional tarrifs and 3 drip tips that could somehow be related to vaping (I've read stories of vaping related items being detained of late). It has been over a week since the tracking notification and usually at this point, it would have at least reached JIMC, or have at least some tracking record on SAPO's system.
My biggest gripe is that they do not even have the decency to make contact if packages are detained (I did supply my contact details and address and this is usually attached to the exterior of the flyer or box).
Do any of you perhaps know anyone I can contact? I tried JIMC - all the very helpful person said was there is no tracking information so the packages hasnt arrived in SA.
Thanks in advance