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I feel your pain!Even so... my entire being wants to throw a coil on this thing!!
Hi @drew ,
I received my Plumeveil today, thanks for that. Haven't used it yet, although I seriously... seriously want to - but thought I'd ask something first.
I looked at the deck and noticed that the one air hole was drilled in the wrong place, unfortunately to a degree that it broke through the top of the deck in front of the post. Like I said, haven't used it yet, but in my opinion it would probably ruin the airflow that this thing was designed for. Also, because it's a tad high, once assembled it only shows about a 3rd of the airhole. The bit of air would escape before the post rather than going through it.
Here's a pic of how it looks on the one side which is faulty:
And here's a pic of the other side:
So, I was wondering if you would be able to replace this atty for me?
Hey i also just got my plumeveil and there quite a few things wrong with mine... One of the post air flow is not machined all the way and the screws are not gripping the thread or screwing completely down... Also positive post is loose and the screw hole is machined very close to the edge
Hey Drew thanks for the positive response. I would like a refund please, hope you do get your money back from the manufacturer as its really not acceptable even for a clone... But the service from you has been awesome thanks DrewWow, so sorry about this @Dv8. I can't explain how much this upsets me, really thought this was a winner. It's not looking good... I grabbed 2 for myself and both were good so assumed the rest would be too. Guess the QC went out the window with production demand. The rotating centre post is a feature of this RDA, holes not drilled all the way through and bad threading are not. Anyone having any issues with the RDA can return and choose either to exchange or refund. I have 5 left, taking them out of stock for QC and will keep as spares for anyone looking to exchange. Please let me know what you would like to do @Dv8.
Hey Drew thanks for the positive response. I would like a refund please, hope you do get your money back from the manufacturer as its really not acceptable even for a clone... But the service from you has been awesome thanks Drew
Wow amazing service wish we had more vendors that took this approach.not knocking anyone.Wow, so sorry about this @Dv8. I can't explain how much this upsets me, really thought this was a winner. It's not looking good... I grabbed 2 for myself and both were good so assumed the rest would be too. Guess the QC went out the window with production demand. The rotating centre post is a feature of this RDA, holes not drilled all the way through and bad threading are not. Anyone having any issues with the RDA can return and choose either to exchange or refund. I have 5 left, taking them out of stock for QC and will keep as spares for anyone looking to exchange. Please let me know what you would like to do @Dv8.
Really a stand up guy! Thanks again Drew and will look forward to doing business in the futureWow amazing service wish we had more vendors that took this approach.not knocking anyone.
Well done drew and as they say $#! £ happens and it's unfortunate but you handled it very well.
I've been using mine quite a bit from the time I received it and yes I used the short stumpy screws, tho I have only wrapped with thick wire, 26g twisted and parallel. The one and only issue I have is that the top cap is a bit loose but I believe that I can sort this out with some floss under the Orings.
Well clones will be clones, really sorry guys for the bad experiences but it is the quality control from the manufacturer or should i say the lack of qc but once you guys come right, this rda is da bomb