Smok Guardian 3 pipe not charging

[Eldene]

Good evening all.
so last night i did a firmware upgrade, and ever since the battery no longer wants to charge ,it shows its charging but its actually not .
did anyone experience the same problem before?
Apparently its a common problem, and the only solution is to use an external charger.

 

[Eldene]

After many hours of searching the internet ,i still can't find a solution.This really sucks.
I mailed Smok Support, still no reply.

 

[OnePowerfulCorsa]

Can't you roll back the software to the previous version? I am sure the previous version should still be on their website.


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[Eldene]

Can't you roll back the software to the previous version? I am sure the previous version should still be on their website.


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I don't find an older version.

 

[OnePowerfulCorsa]

I don't find an older version.

Mmmm that's not good. Hopefully Smok can mail you the previous version.


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[Eldene]

It's been 4 days now and still no reply from Smok regarding my problem ,even the shop i bought it from was not very helpful.
I received my external charger today ,and i am very impressed by the results, before i could only vape for about 1 hour at 60w ,but know i have been vaping for about 1.5 hours and still have about 3/4 of battery life , i was really considering a Smok G priv but i am not so sure considering the after sales service from both the shop and Smok themselves.