You know how you do not have enough room in your cupboard yet have nothing to wear? The result of my long overdue springclean:
Regards
Regards
Stuff that happened to you that doesnt deserve a thread
- Thread starter Anneries
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I am so angry at telkom, requested to relocate my services more than a month ago and still no contact from them. Called them several times but the morons at the other end have no clue at all. They just read of their standard script and refuse to even escalate to a supervisor. The worst part is that there is no other service provider available I can move to.
Ive been waiting a year and a half for our office’s 2nd phone line...I know the feeling!
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The other service providers are not much better. And the very few that are, you are paying for that extra client service one way or another.
there are literally no other service provider for a fixed service where I live. The other service provider here say that you need to have a fixed landline with telkom if you want internet with them, so like you said no point moving over to them because they will be still using the telkom infrastructure.
I no longer believe that I live in a suburb, telkom makes me feel like I live in a outlying country side.
And the worst part is even after everything is sorted I will be getting a speed of 4 mbps with a lot of congestion.
That is the correct abbreviation, mili-bits per second, not to be confused with MBps which denotes Mega Bytes per second.
@Faiyaz Cheulkar I changed to Afrihost about 6 months ago and I haven't had a day's problems with them.
Everything, from the time that you place your order, goes smoothly. They don't have a physical presence - they courier your little modem to you. And having a modem (you saw mine the other day) is great because you can pop it in your pocket if you go out and use it for your phone internet as well if you want to.
If you do have any hiccups their Call Centre is simply amazing. You can even send them a message asking them to phone you - and they do. I used this once when I had a small problem (which was a user problem!) and they phoned me back within a few hours.
Have a look at https://www.afrihost.com/
They rely on the similar LTE(mobile) the "rain" network that i use as a second SIM on my mobile for internet. The mobile network is too expensive for my level of usage.
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First Telkom and now FNB, 2 months for a credit card application ?? FNB asked us to submit a letter in a specific format because we don't have a SA-id yet. The document was prepared and emailed it to them. Few days later we called them to follow-up, the guy said we received your email but no one linked it to your credit card application so no action was taken but he will now take care of it. Today I followed up once again, guess what same reply but this time they deny receiving the email at all ! Height of incompetence, are these people not paid enough or what's the deal here ? I sincerely don't understand. Are there no target's/incentives given to these people ?
Back in India banks used to literally chase us with a credit card in their hand. I used to make excuses to shoo them away and avoid giving them documents, but they used to so relentlessly follow-up that I usually used to end up with an additional credit card that I don't need or never use.
Back in India banks used to literally chase us with a credit card in their hand. I used to make excuses to shoo them away and avoid giving them documents, but they used to so relentlessly follow-up that I usually used to end up with an additional credit card that I don't need or never use.
Try me going to change my residential address and email. It was never fixed and I've been there about 5 times. They are so bloody useless
I think they have no fear of losing their jobs that's why they are so relaxed. I read somewhere that the unemployment rate in south Africa is 22%, why not fire some of these useless existing employees and give someone with a little bit of more seriousness a try.
Over 90% of failiures are under management control. Its not the employees that need firing.
Regards
Complete agree. discipline, integrity, sincerity etc should be driven by the management. The employees are only an image of the "management team" of the company.
So are their no regulatory bodies that monitor them? Do these people have no share holder's or board of directors they have to answer to ?
@Faiyaz Cheulkar The overall level of service in SA is below par - so much so that when I receive good service I'm quite astonished!
And therein lies a big opportunity !
Security+ 501 exam at 12 today...going to be a big one for me if I pass it.
all the best !!
Its a scary world we live it, atleast you got back what was yours but i can only imagine the brain wrecking days you must of had.
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