Sorry to hear about your struggle @aktorsyl , I've had mine for a few weeks and I find the wicking pretty easy. Currently running a 0.3 ohm Ni80 Fused Clapton. I have the wick rather tight in the coil, then I thin out the tails quite a bit, stuff them into the wick holes so they almost touch the bottom. The wick is not at all tight in the holes, almost looks like it might not be enough, but when it's juiced up it works perfectly. I change the wick every week or so.
Could you post a pic of your build and wicking?
Could you post a pic of your build and wicking?