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Best bet is to get an email address as that often implies they are waiting for an invoice. Mail it to them.Well , both my shipments showns 'Held by customs' at JIMC , does this mean a long trek to Jhb Int ?
As for my OTHER two parcels that arrived in SA beginning Sept 2014 , nothing nadda zip not even local tracking number
These are both FT packets with no liquid or batteries or any of that sort ....
I have tried emailing 'Elvis' and Mary , no response , tried calling as well was on hold for 20 minutes only to be cut off .... last week guess I'll try again on Monday sheesh ...I am at my wits end here ..
So far these two cost me R46.10 each in Vat and Clearance fees and took 62 days to arrive from FT. Can't wait for my Hana to get hereYay! I collected 2 of my parcels today, the other three should be at my local PO before the end of the week, I'll finally have a 50W device!
I also had one in this week and another 2 here, seem to be paying on every second oneSo far these two cost me R46.10 each in Vat and Clearance fees and took 62 days to arrive from FT. Can't wait for my Hana to get here
A few of mine did that too, they moved again after a few days. When they arrived I paid zero duties, just a handling fee and vat. Patience might just save you a few bucksLocal date/time Activity Location Remarks
1/6/2015 9:08 PM Posting/Collection 510010
1/7/2015 11:44 AM Departure from outward office of exchange GUANGZHOU
1/28/2015 8:06 PM Arrival at inward office of exchange JIMC A
2/4/2015 9:51 AM Arrival at inward office of exchange CAPETOWN A
2/4/2015 9:55 AM Held by customs CAPETOWN A
2/4/2015 9:57 AM Held by customs CAPETOWN A
This is my 1st time importing something, is this a good or bad thing?
I've highlighted the part in question.
Thanx in advance
A few of mine did that too, they moved again after a few days. When they arrived I paid zero duties, just a handling fee and vat. Patience might just save you a few bucks
My goods shipped mid December onwards are coming through slowly, but still taking 45 - 60 days.
If its being held it means they want an invoice normally. You can call Jacqui on 021-5905728 or email her the invoice on jacqueline.bolton@postoffice.co.zaBoth my packages are in SA after ordering it a month ago, one is in JIM C and the other is being held by customs in CPT for about 2 weeks now. Should i be worried lol?
If its being held it means they want an invoice normally. You can call Jacqui on 021-5905728 or email her the invoice on jacqueline.bolton@postoffice.co.za
Super helpful bro.... shot will give a call later to see if i can get it... but wont they tax me messed up once they see the invoice??
Ahh i see, I'm a noob when it comes to importing so excuse the silly questions guys.If they dont know the values, they cant tax you at all, and hence will not release the package.
Thus the need for an invoice...
If its vape gear and not juice you should be charged R19 processing fee plus VAT.Super helpful bro.... shot will give a call later to see if i can get it... but wont they tax me messed up once they see the invoice??