Hi Guys
So I am not one to rant much but I feel that in this case something needs to be said.
We have a live chat function on our website, this is there to give our customers better service and get your questions answered as quickly as possible.
I have had on more than one occasion now people using the live chat and being utterly disgusting and offensive with comments such as show me your tits(mild one) when asking if there is anything I can help them with, to asking for numbers of myself and my staff and asking for them to go to dinner aswell and so on. I know said people are on this forum and I will not name them as I do not think it is necessary and it will do more harm than good.
So please and this goes for our live chat and any other live chat feature on any website, I do not mind chatting and having a good laugh and assisting with your questions but that is downright offensive - bear in mind when using these features on any website that they are there to provide a service and not there to use as your own personal trolling platform!
Regards Stroods.
So I am not one to rant much but I feel that in this case something needs to be said.
We have a live chat function on our website, this is there to give our customers better service and get your questions answered as quickly as possible.
I have had on more than one occasion now people using the live chat and being utterly disgusting and offensive with comments such as show me your tits(mild one) when asking if there is anything I can help them with, to asking for numbers of myself and my staff and asking for them to go to dinner aswell and so on. I know said people are on this forum and I will not name them as I do not think it is necessary and it will do more harm than good.
So please and this goes for our live chat and any other live chat feature on any website, I do not mind chatting and having a good laugh and assisting with your questions but that is downright offensive - bear in mind when using these features on any website that they are there to provide a service and not there to use as your own personal trolling platform!
Regards Stroods.