Apologies Muhammad, I understand fully how frustrating this must be. This is however now becoming a case of fraud/theft which takes a little while to resolve, your item will of course be replaced free of any charge or refunded as per your choosing as soon as we get some clarity on the circumstances.
Unfortunately none of the couriers insist on identity verification as far as I know, inside or outside of the vape industry. Only exceptions I have ever experienced was cell phone, credit card deliveries which have legal and security requirements.
Unfortunately there are some characters out there who also now use this loophole to effectively steal goods e.g. have a co-conspirator sign and then claim no knowledge of the delivery. We have caught two such incidents in the last six months and both have open cases at SAPS. Also, with vaping becoming common place and the hardware 'desirable' the possibly of simple theft by a 'random' receiver or the driver becomes much more likely.
I see the delivery address is a commercial building, it is likely that we may request a review off CCTV footage at your reception.
