Definitely, you can't go wrong with meeting the vendors, from my experience they are all fantastic and very helpful people
Holding parallel to the body is in fact the intended way to do it as the coil is at the bottom of the device - which means that holding it with the tip upward ensures that the liquid gets to the coil faster and more consistently
I think i'll take a drive this weekend and take what i have and see how best to set it up and use it
Noted lol