So here is the story.
As I stay on a plot, there is no infrastructure for ADSL my only means of internet was via 3G. Late last year wireless internet became available, but I thought that I would run out this contract first.
I woke up on the 26th of December with a message from Vodacom (that was sent at 2am) that I am now out of bundle and costs are being deducted off my account. First thought is WTH as I know that I had around 2.5Gb remaining the night before because I bought a 5Gb bundle to use with my Xbox One. Second thought was that if it ran out then there is no worries as I have a limit of R100 set up above that so it can not cost more than that.
Surprise !!! I now owe Vodacom R3200 for Data. So I phone them to ask WTH is going on here. Their explanation... I was streaming video. Thanks Vodacom, now I know that while I am sleeping, Sleeping me is actively watching something...
Anyway, just got tired of arguing with their tech and told him to close the query as I will pay. I also requested that the termination of all 3 my contract with them be added as I am done with them. Now the want to come to the party and assist me. Too late though, already found another alternative.
EDIT - Xbox was in offline mode and turned off so it can not be that.
Phone is set to NOT update via WiFi so it could not be that either.
These are the only 2 devices connected to it.
As I stay on a plot, there is no infrastructure for ADSL my only means of internet was via 3G. Late last year wireless internet became available, but I thought that I would run out this contract first.
I woke up on the 26th of December with a message from Vodacom (that was sent at 2am) that I am now out of bundle and costs are being deducted off my account. First thought is WTH as I know that I had around 2.5Gb remaining the night before because I bought a 5Gb bundle to use with my Xbox One. Second thought was that if it ran out then there is no worries as I have a limit of R100 set up above that so it can not cost more than that.
Surprise !!! I now owe Vodacom R3200 for Data. So I phone them to ask WTH is going on here. Their explanation... I was streaming video. Thanks Vodacom, now I know that while I am sleeping, Sleeping me is actively watching something...
Anyway, just got tired of arguing with their tech and told him to close the query as I will pay. I also requested that the termination of all 3 my contract with them be added as I am done with them. Now the want to come to the party and assist me. Too late though, already found another alternative.
EDIT - Xbox was in offline mode and turned off so it can not be that.
Phone is set to NOT update via WiFi so it could not be that either.
These are the only 2 devices connected to it.
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