TWISP CUE | PRODUCT OVERVIEW

baksteen8168 said:
You must be their only tobacco vaper. They should give you a medal:p:D
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that tobacco pod was the next best thing to sliced bread for me just after I quit smoking and vaped the Cue only. As the palate changes and the liss for cigarettes depletes I couldn't vape much of that pod. But it was my go-to-pod each vape and still a very good tobacco compared to many others.
 
Ruwaid said:
that tobacco pod was the next best thing to sliced bread for me just after I quit smoking and vaped the Cue only. As the palate changes and the liss for cigarettes depletes I couldn't vape much of that pod. But it was my go-to-pod each vape and still a very good tobacco compared to many others.
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Not knocking your choice of flavor. ;)

In fact, it's exactly the same here. I had a couple of those tobacco pods before moving on as they simply filled the gap.
 
Hi, is there currently a problem with cue pods burning out prematurely?

Bought 20 pods recently and about 8 of them are burnt with 75% liquid still in, 2 of them started burning after 10 draws?

Thanks
 
LFC said:
Hi, is there currently a problem with cue pods burning out prematurely?

Bought 20 pods recently and about 8 of them are burnt with 75% liquid still in, 2 of them started burning after 10 draws?

Thanks
Click to expand...

This has happened to mine as well but I thought it was all in my head. Didn't mention it because it's only happened to one pod of ours.
 
Hi guy's.
I went to get me the twisp tobacco 18mg because I craved it.
It was mirky and had to opt for rebel instead.
Tobacco pod burnt my throat.
 
LFC said:
Hi, is there currently a problem with cue pods burning out prematurely?

Bought 20 pods recently and about 8 of them are burnt with 75% liquid still in, 2 of them started burning after 10 draws?

Thanks
Click to expand...

This is a major problem of late - I’m getting these burnt coil / dry hit issues with at least 50% of the pods these days! Never used to have this many issues 6 months ago. I would rather have leaking pods than this. And it’s not just me... a lot of people I know who buy Cue pods are having the exact same issue.
On top of that, stock has been a major ongoing issue in Durban. Like nothing for weeks.
Such a pity - so much potential, but these problems really make it hard to rely on the Cue as a dependable vape option.


Sent from my iPhone using Tapatalk
 
So another visit to the TWISP kiosk at Mall of Africa on Saturday and SURPRISE SURPRISE... They had Tobacco pods only.

I wonder if the negotiations between TWISP and TWISP have broken down and they couldn't come to an agreement :D.

After numerous concerns raised, complaints and given them many chances the concern (or lack of) from the company itself is rather hippo-critical. This post is not to create an argument or to start anything of a negative nature rather just to state that I have had enough. I've thrown all my TWISP devices in the bin and (this hurts the most) even though it's a local company, I won't be supporting them going forward.

tenor.gif
 
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I have returned 2 x blueberry Cue pods in the last 2 weeks. And threw away half a bottle of Rebel Ice as it was burning out my Tyko coils within 1 day.
 
Mic Lazzari said:
Hello @LFC ... yes you can take them back to be exchanged.
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Don't forgot T&C's apply, the staff make up their own ones

The Social Media Pages say you don't require POP, but kiosk says you do,
They give you one hell of a look when you bring back half empty pods, mind you the other half leaked out into the packaging (they dont even leak from the bottom anymore, they leak out the top) Don't even try hitting me up with the heat story, i do not store my pods in the car, i have even rewicked other pod systems and they don't leak like this, mind you, i am the last person you should ask to do such a thing like rewicking a pod system , they make you look like a beggar turning the pod from side to side in the air and then "HOW but you SMOKED half this thing"

And then finally we put it in the test cue device and the non vapers at the kiosk do a "taste" and literally smell the flavour and the famous "but it smells fine"

If i was paying R20 i wouldve accepted that kind of lousy service, but when paying R50, that just does not cut it at all

I surely do like free things but standing like a beggar at the kiosk every weekend and still getting that kind of service is terrible
 
Hi guys,

We are aware that there may still be some faulty Pods in the market. Please be assured we are working on the issue as fast as possible to ensure all Pods are 100%.

Any faulty Pods, regardless of where they have been purchased can be exchanged at any of our dedicated Twisp stores without proof of purchase. We apologise for the inconvenience.

@Faraaz, the service you received goes against what we stand for and we are sorry for your experience at our store. Please can you pop us a message with the store you visited so that we may investigate further?

For support related questions you are welcome to contact our Support Team on 021 001 8511 or support@twisp.co.za.
 
Twisp said:
Hi guys,

We are aware that there may still be some faulty Pods in the market. Please be assured we are working on the issue as fast as possible to ensure all Pods are 100%.

Any faulty Pods, regardless of where they have been purchased can be exchanged at any of our dedicated Twisp stores without proof of purchase. We apologise for the inconvenience.

@Faraaz, the service you received goes against what we stand for and we are sorry for your experience at our store. Please can you pop us a message with the store you visited so that we may investigate further?

For support related questions you are welcome to contact our Support Team on 021 001 8511 or support@twisp.co.za.
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That's what you say, seems like you train your staff otherwise,

I ain't going to beg your support Team, i did enough of that, thats what lead me to discovering the world of vaping out here

As for me i can stay of the stinkies with other methods, not the people that i give cue's to and assure them its worth the R50 per pod and have the exact same experience at your kiosk,
 
Twisp said:
Hi guys,

We are aware that there may still be some faulty Pods in the market. Please be assured we are working on the issue as fast as possible to ensure all Pods are 100%.

Any faulty Pods, regardless of where they have been purchased can be exchanged at any of our dedicated Twisp stores without proof of purchase. We apologise for the inconvenience.

@Faraaz, the service you received goes against what we stand for and we are sorry for your experience at our store. Please can you pop us a message with the store you visited so that we may investigate further?

For support related questions you are welcome to contact our Support Team on 021 001 8511 or support@twisp.co.za.
Click to expand...
@Twisp I just took a screenshot of this message so if I ever have a problem I will show this message to the person behind the counter,maybe we should all do that,I never had a problem getting pods replaced till now
 
Slick said:
@Twisp I just took a screenshot of this message so if I ever have a problem I will show this message to the person behind the counter,maybe we should all do that,I never had a problem getting pods replaced till now
Click to expand...
There is an official message on Facebook and Instagram which you could use aswell, unfortunately at our one that does not work either

For problematic things in life i always keep receipts, finding them could be a problem, but why would one have to worry when it says you do not need it
 
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