TWISP CUE | PRODUCT OVERVIEW

Thank you for the photos. @Spongebob sent me the same this morning, and it helped allot to confirm a few things for us.

We have our own ideas on the cause, but give me a few more days to give you clear feedback. We have been in communication with the factory regarding one issue we picked up, as you can imagine we take this very seriously and would like to get this resolved before the next batch goes into production!!
Nope i didnt send anything???

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Thank you for the photos. @Spongebob sent me the same this morning, and it helped allot to confirm a few things for us.

We have our own ideas on the cause, but give me a few more days to give you clear feedback. We have been in communication with the factory regarding one issue we picked up, as you can imagine we take this very seriously and would like to get this resolved before the next batch goes into production!!
Hi @HPBotha,

I sent you the picture's.

Im not winning with this device, can I return it?

It is of no use currently, I'd rather use the funds to try out a another device I have my sights on.



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Sometimes you get drawn to something and you can't really explain why.
I was planning on stopping to buy one this afternoon, for some reason I decided to come on the forum and this is what I see. lol
I have donated gear to the pif box because of leaking issues I can't get right.
Will wait and see what the resolve is around this issue.
 
@HPBotha

OK.I was just at OR Tambo airport and walking passed the Twisp kiosk I thought,let me grab one and try it out.

Got home,charged it,take the Tobacco pod out of the blister pack and thought I would inspect it before installing after I read about the leaking issues.

This is how mine look,straight out of the packet.

See the cracks on the POD......

Is this normal?

I suspect these things are breaking during assembling

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@HPBotha

OK.I was just at OR Tambo airport and walking passed the Twisp kiosk I thought,let me grab one and try it out.

Got home,charged it,take the Tobacco pod out of the blister pack and thought I would inspect it before installing after I read about the leaking issues.

This is how mine look,straight out of the packet.

See the cracks on the POD......

Is this normal?

I suspect these things are breaking during assembling

View attachment 112194
View attachment 112195
View attachment 112196
Joh that looks bad

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No I haven't. Did any of the others buyers here,looked the same?

i havent examined mine that closely @SAVapeGear
My first two pods didnt seem to have any leaking issues and when they were done I disposed of them. Am currently vaping on my third pod - the polar mint.
Will try take a close look when i get a chance
 
i havent examined mine that closely @SAVapeGear
My first two pods didnt seem to have any leaking issues and when they were done I disposed of them. Am currently vaping on my third pod - the polar mint.
Will try take a close look when i get a chance
That pod with the crack is leaking by the way.Keep seeing liquid at the magnet at the bottom.
 
That pod with the crack is leaking by the way.Keep seeing liquid at the magnet at the bottom.

Ok, i will examine my Polar Mint pod more closely
This was the one that i posted above which had quite a bit of juice on the side of it when i took it out
Maybe it also has a crack somewhere
 
I have been following this thread and then realized that I should check mine. It has been sitting in my cupboard since I returned from SA in October. The photos aren't great, but there is defenitely leaking

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Watching this thread

And am upset for Twisp and @HPBotha

But better we give proper feedback so they can hopefully fix it

I can toot on my BB or OL16 and this is more of an "experiment" for me

But i feel for those new vapers who buy this as their first device and may get a leak and put them off vaping
 
@HPBotha

Can you please advise on this issue?

What can you guys do to resolve this matter?

It is just leaking without even being used.
 
Another cracked POD also just leaking

I think I just need to get a refund please.There is clearly issues with these units.

20171103_103644.jpg
 
Another cracked POD also just leaking

I think I just need to get a refund please.There is clearly issues with these units.

View attachment 112253
I have requested this, but I've been offered a new pod to try, to be honest, I don't want to do that, cos if it leaks it's the 3rd trip to the Twisp store.

As much as the support has been great, it's not the resolution that is fitting.

Pity, this device ticks all the boxes for me.

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