To the guys at Sir vape, please don't feel offended by my comments as i don't mean any harm,its just more of a huge disappointment to me. I have never done any business with you before, but have been browsing your online store almost every night since i started vaping and that was January this year.
I usually browse the online vape stores to see what they have and without intention of buying, mainly because i like the looks of beautiful things and i am sure we can all agree that there are lots of beautiful vape gear.
I fell in love with the looks of the Tiffany blue snow wolf, even though it was not expensive but i just wanted it ,i also loved the looks of the Snow wolf mini plus and i said one day i am going to buy them . I could not find a Tiffany blue any where besides at Sir vape, and i knew that they were discontinued,so i decided to buy it online with the Snow wolf mini plus, it took me two weeks to press that add to cart button,i am self employed and basically survive from hand to mouth although my doors has been open for 22 years i am still not rich but surviving .So before i buy anything i have to make sure whether i really need it, vaping is an expensive hobby and some of us can barely afford it,but i just could not resist so i place the order, not
thinking even how am i going to explain this to my wife, but i just had to have these two mods.
Now for the disappointment the next day i get an email ,that i did not choose my shipping method, the reason why i did not, was because i was under the impression the shipping was free. as the mods were close to R2400. Apparently Kimberley is an outlaying area and i have to pay for shipping.I went to the shipping policy on the website and only then i saw that deliveries to Kimberley is R130.00. I then replied to the email asking to make sure whether Kimberley is an outlaying area because i have been shipping goods all over south africa ,and no one has ever mentioned to me that its an outlaying area although it does take two days from Durban and from Cape Town, but whether its an outlaying area or not,i was really disappointing I managed to get a gold snow wolf form Cape town free shipping , i also got a Kangertech from JHB which only costed R699. and guess what also free shipping, i think this gave me more reason to be disappointed.So two days after the disappointment i decide to hell with this i will pay for shipping just to discover the snow wolf Tiffany blue has been sold.With my business i am doing i sometimes have to give discounts of R2k just to keep a customer happy and a happy customer always comes back ,he does not even shop around for better prices .
No Hard feelings i will still support you guys and pay for shipping.
I usually browse the online vape stores to see what they have and without intention of buying, mainly because i like the looks of beautiful things and i am sure we can all agree that there are lots of beautiful vape gear.
I fell in love with the looks of the Tiffany blue snow wolf, even though it was not expensive but i just wanted it ,i also loved the looks of the Snow wolf mini plus and i said one day i am going to buy them . I could not find a Tiffany blue any where besides at Sir vape, and i knew that they were discontinued,so i decided to buy it online with the Snow wolf mini plus, it took me two weeks to press that add to cart button,i am self employed and basically survive from hand to mouth although my doors has been open for 22 years i am still not rich but surviving .So before i buy anything i have to make sure whether i really need it, vaping is an expensive hobby and some of us can barely afford it,but i just could not resist so i place the order, not
thinking even how am i going to explain this to my wife, but i just had to have these two mods.
Now for the disappointment the next day i get an email ,that i did not choose my shipping method, the reason why i did not, was because i was under the impression the shipping was free. as the mods were close to R2400. Apparently Kimberley is an outlaying area and i have to pay for shipping.I went to the shipping policy on the website and only then i saw that deliveries to Kimberley is R130.00. I then replied to the email asking to make sure whether Kimberley is an outlaying area because i have been shipping goods all over south africa ,and no one has ever mentioned to me that its an outlaying area although it does take two days from Durban and from Cape Town, but whether its an outlaying area or not,i was really disappointing I managed to get a gold snow wolf form Cape town free shipping , i also got a Kangertech from JHB which only costed R699. and guess what also free shipping, i think this gave me more reason to be disappointed.So two days after the disappointment i decide to hell with this i will pay for shipping just to discover the snow wolf Tiffany blue has been sold.With my business i am doing i sometimes have to give discounts of R2k just to keep a customer happy and a happy customer always comes back ,he does not even shop around for better prices .
No Hard feelings i will still support you guys and pay for shipping.