Lol @TheLongTwitch , maybe this sweet British Lady can be contracted to become a vapemail accelerator for ECIGSSA 
Update to the SAPO strike (Important Warning)
- Thread starter WHeunis
- Start date
@Silver sounds like a good idea indeed 
Anyone that can point me to a moderator that would particularly handle this?
I'll approach Cathy(sweet old lady) and direct the proposal and idea and then get her in contact with said moderator etc.
In the mean time I would like to talk over some technical details with the higher powers from ECIGSSA to work my/our best to get this rolling
Anyone that can point me to a moderator that would particularly handle this?
I'll approach Cathy(sweet old lady) and direct the proposal and idea and then get her in contact with said moderator etc.
In the mean time I would like to talk over some technical details with the higher powers from ECIGSSA to work my/our best to get this rolling
@Silver sounds like a good idea indeed
Anyone that can point me to a moderator that would particularly handle this?
I'll approach Cathy(sweet old lady) and direct the proposal and idea and then get her in contact with said moderator etc.
In the mean time I would like to talk over some technical details with the higher powers from ECIGSSA to work my/our best to get this rolling
Was only a wishful sort of joke, but given your reply maybe we should consider something like this more seriously.
I am one of the members of the Admin and Mod team. I can certainly start a discusiion with you and help to discuss with the team.
They can't give me local tracking number for a parcel that was sent 62 days ago!
Join the club!
At least my others are released from customs so I expect some MBV juice and Fastech stuff next week at my local PO.
Sounds to me like your parcel was a bit naught and now has to be detained....
What was in it? If it is nicotine, bad news, or anything that says e-cig, they nail - apparently. it should say "electronic device" - the Chinese know the story. (That from a tobacconist /shisha shop guy that sells some e-cigs and itaste vv.)
it's only gonna get worse, going one way.
That clearing agent stuff and import permit etc, that only applies to the couriers. mader****. PO is sweet, except for the strike backlog, of course.
it's only gonna get worse, going one way.
That clearing agent stuff and import permit etc, that only applies to the couriers. mader****. PO is sweet, except for the strike backlog, of course.
Hey guys, I've been helping a few members with trying to track down their delayed packages 
(as I am in the international distribution biz. i.e. imports & exports)
This afternoon I found this VERY useful info online that could help anyone suffering (sorry if it's been posted already)
1.) If you have your international tracking number ONLY, try call 0860 111 502 (SAPO call center - this can take a while, but be patient),
give them your Int tracking number and they will give you the local number if the item has arrived in SA.
Or skip to the step below to get hold of customer care : (011) 961 6006/7/8/9/10
2.) Go to http://www.track-trace.com/post and insert local number, NOT the SAPO or EMS site! ...both can take forever to load!!!
-> Alternatively the fastest and best way is via mobile phone : touch.track-trace.com
Johannesburg International Mail Center (JIMC) : 011 961 6000
Cape Town International Mail Center (CTIMC) : 021 590 5715
Either of these can confirm if its still there or if it has left already, depending on where it came into the country. i.e. CT/JHB.
***REMEMBER your Drivers License! (I can not stress this enough)
4.) If the website says "Germiston Hub", "Witspos Hub" or any other Hub (CPT, PE, Durmail etc)
...then you have no other option except waiting for it to clear the hub.
These are sorting hubs and do not have any public access facilities!
It can take anywhere from 1 day to 4 weeks to clear a hub, although the norm is around 1-2 days max when they are not on strike.
***To note: Some VERY emotional and apathetic begging/pleading can seriously help! (Also praising the person assisting you is advised)
You can also try something along these lines;
Get your lady to call in tears and claim that it was a Christmas present that she spent her only money on and she's devastated that her loving hubby hasn't gotten his only Christmas gift yet
***Also: The International mail center's should be able to tell you where it is and if it's being held, pending customs payment.
Even if you don't have a tracking number, you can give your name and delivery address and they should tell you when it came into the country.
I also found 4 contacts @ SAPO customer care you can contact to try get things rolling / sorted out
-> Shadi Motshoane : shadi.motshoane@postoffice.co.za
-> Monica Lynch <Monica.Lynch@postoffice.co.za>
-> Benjamin Blignaut : 0860111502 // email : ben.blignaut@postoffice.co.za (Supposedly legendary status beyond Elvis!)
Best best best bet for Gauteng is calling JHB Int Mail Centre : 011 961 6000 -> ask for Mary!
mary.pieterse@postoffice.co.za (she is your BEST hope! & has already helped many poor souls get their parcels)
Additionally here's JHB Mail Centre (SARS) : 011 390 1962 (who might point you in the right direction)
And Lastly;
If you are certain that your parcel has arrived in South Africa, but any/all tracking has come to a stand still...
then you need to contact, or better: go to the international mail center / your local PO and VERY HUMBLY beg them to search for your parcel!
Good Luck to all who are suffering and I really hope this helps!
(as I am in the international distribution biz. i.e. imports & exports)
This afternoon I found this VERY useful info online that could help anyone suffering
(sorry if it's been posted already)1.) If you have your international tracking number ONLY, try call 0860 111 502 (SAPO call center - this can take a while, but be patient),
give them your Int tracking number and they will give you the local number if the item has arrived in SA.
Or skip to the step below to get hold of customer care : (011) 961 6006/7/8/9/10
2.) Go to http://www.track-trace.com/post and insert local number, NOT the SAPO or EMS site! ...both can take forever to load!!!
-> Alternatively the fastest and best way is via mobile phone : touch.track-trace.com
- If it says it is ready to collect / "first notice" -> go to local PO to pick up. (NB: have your Tracking number & Drivers Licence with)
- If it says "Incoming International" or "To Customs" then call int. mail center customer services @ (011) 961 6006/7/8/9/10
- If it says "Detention Notice" you will need to E-Mail them the Invoice to prove the value for them to work out the Vat etc.
Johannesburg International Mail Center (JIMC) : 011 961 6000
Cape Town International Mail Center (CTIMC) : 021 590 5715
Either of these can confirm if its still there or if it has left already, depending on where it came into the country. i.e. CT/JHB.
***REMEMBER your Drivers License! (I can not stress this enough)
4.) If the website says "Germiston Hub", "Witspos Hub" or any other Hub (CPT, PE, Durmail etc)
...then you have no other option except waiting for it to clear the hub.
These are sorting hubs and do not have any public access facilities!
It can take anywhere from 1 day to 4 weeks to clear a hub, although the norm is around 1-2 days max when they are not on strike.
***To note: Some VERY emotional and apathetic begging/pleading can seriously help! (Also praising the person assisting you is advised)
You can also try something along these lines;
Get your lady to call in tears and claim that it was a Christmas present that she spent her only money on and she's devastated that her loving hubby hasn't gotten his only Christmas gift yet
***Also: The International mail center's should be able to tell you where it is and if it's being held, pending customs payment.
Even if you don't have a tracking number, you can give your name and delivery address and they should tell you when it came into the country.
I also found 4 contacts @ SAPO customer care you can contact to try get things rolling / sorted out
-> Shadi Motshoane : shadi.motshoane@postoffice.co.za
-> Monica Lynch <Monica.Lynch@postoffice.co.za>
-> Benjamin Blignaut : 0860111502 // email : ben.blignaut@postoffice.co.za (Supposedly legendary status beyond Elvis!)
Best best best bet for Gauteng is calling JHB Int Mail Centre : 011 961 6000 -> ask for Mary!
mary.pieterse@postoffice.co.za (she is your BEST hope! & has already helped many poor souls get their parcels)
Additionally here's JHB Mail Centre (SARS) : 011 390 1962 (who might point you in the right direction)
And Lastly;
If you are certain that your parcel has arrived in South Africa, but any/all tracking has come to a stand still...
then you need to contact, or better: go to the international mail center / your local PO and VERY HUMBLY beg them to search for your parcel!
Good Luck to all who are suffering and I really hope this helps!
Thank you so much for helping out and for posting this awesome summary, I'm sure a lot of members are going to find this very helpfulHey guys, I've been helping a few members with trying to track down their delayed packages
(as I am in the international distribution biz. i.e. imports & exports)
This afternoon I found this VERY useful info online that could help anyone suffering
1.) If you have your international tracking number ONLY, try call 0860 111 502 (SAPO call center - this can take a while, but be patient),
give them your Int tracking number and they will give you the local number if the item has arrived in SA.
Or skip to the step below to get hold of customer care : (011) 961 6006/7/8/9/10
2.) Go to http://www.track-trace.com/post and insert local number, NOT the SAPO or EMS site! ...both can take forever to load!!!
-> Alternatively the fastest and best way is via mobile phone : touch.track-trace.com
3.) Up to the point of the second "In Transit" notice, you may have the option to collect it at either:
- If it says it is ready to collect / "first notice" -> go to local PO to pick up. (NB: have your Tracking number & Drivers Licence with)
- If it says "Incoming International" or "To Customs" then call int. mail center customer services @ (011) 961 6006/7/8/9/10
- If it says "Detention Notice" you will need to E-Mail them the Invoice to prove the value for them to work out the Vat etc.
Johannesburg International Mail Center (JIMC) : 011 961 6000
Cape Town International Mail Center (CTIMC) : 021 590 5715
Either of these can confirm if its still there or if it has left already, depending on where it came into the country. i.e. CT/JHB.
***REMEMBER your Drivers License! (I can not stress this enough)
4.) If the website says "Germiston Hub", "Witspos Hub" or any other Hub (CPT, PE, Durmail etc)
...then you have no other option except waiting for it to clear the hub.
These are sorting hubs and do not have any public access facilities!
It can take anywhere from 1 day to 4 weeks to clear a hub, although the norm is around 1-2 days max when they are not on strike.
***To note: Some VERY emotional and apathetic begging/pleading can seriously help! (Also praising the person assisting you is advised)
You can also try something along these lines;
Get your lady to call in tears and claim that it was a Christmas present that she spent her only money on and she's devastated that her loving hubby hasn't gotten his only Christmas gift yet
***Also: The International mail center's should be able to tell you where it is and if it's being held, pending customs payment.
Even if you don't have a tracking number, you can give your name and delivery address and they should tell you when it came into the country.
I also found 4 contacts @ SAPO customer care you can contact to try get things rolling / sorted out
-> Shadi Motshoane : shadi.motshoane@postoffice.co.za
-> Monica Lynch <Monica.Lynch@postoffice.co.za>
-> Benjamin Blignaut : 0860111502 // email : ben.blignaut@postoffice.co.za (Supposedly legendary status beyond Elvis!)
Best best best bet for Gauteng is calling JHB Int Mail Centre : 011 961 6000 -> ask for Mary!
mary.pieterse@postoffice.co.za (she is your BEST hope! & has already helped many poor souls get their parcels)
Additionally here's JHB Mail Centre (SARS) : 011 390 1962 (who might point you in the right direction)
And Lastly;
If you are certain that your parcel has arrived in South Africa, but any/all tracking has come to a stand still...
then you need to contact, or better: go to the international mail center / your local PO and VERY HUMBLY beg them to search for your parcel!
Good Luck to all who are suffering and I really hope this helps!
Your effort is greatly appreciated
@TheLongTwitch you sir are a legend , I have three packages of rather large sums of money in limbo for three month now so hopefully one of those contacts can tell me where they are ....
...give that man a Bells!
...give that man a Bells!
Well i sent another email yesterday requesting for local tracking number for all 6 of my zample boxes and today got the same responce . None of my parcels have arrived in sa . hhhmmm .
I can't seem to get any info on my damn Nicoticket package that left the US 4 and a half months ago
Sigh. This is super frustrating. Feels as if I have tossed away 2.5K , poured gasoline on it and watched it burn!
Sigh. This is super frustrating. Feels as if I have tossed away 2.5K , poured gasoline on it and watched it burn!
Well gonna try one of those other emails tomorrow and see if i get any better luck
My ems package is still on the way from JHB, I managed to get through to DURMAIL today and was told all they see on their system is the package has been put into a mail bag and marked for durban. However they don't know when JHB will actually send it. My tracking number says in transit from JHB since last week so I just assumed Canoe.
You did see that saa stopped carrying mail as sapo had not settled thier account . So think donkey cart
@BumbleBee It's honestly a pleasure and I really just hope that this will help a few guys get their stuff!
@Daniel I'm happy to help and prey some light is shed on your current predicament!
and @VandaL as I said in the post above; Even if it says that it's on the way, don't trust that!
Contact JHB international mail center and confirm it arrived in SA, was cleared through customs and what the current prognosis is.
Also...it could well be in Durban already, but nobody bothered to scan it in!
If your tracking reports "In transit" it may well be sitting at JHB still, if not Durban.
If tracking reports "Hub" then you are assured that it is being processed at your local PO.
@Daniel I'm happy to help and prey some light is shed on your current predicament!
and @VandaL as I said in the post above; Even if it says that it's on the way, don't trust that!
Contact JHB international mail center and confirm it arrived in SA, was cleared through customs and what the current prognosis is.
Also...it could well be in Durban already, but nobody bothered to scan it in!
If your tracking reports "In transit" it may well be sitting at JHB still, if not Durban.
If tracking reports "Hub" then you are assured that it is being processed at your local PO.
I suddenly have a huge respect for the local vendors.
If anyone wants to know or have links for some easy tracking,
These are what I use to source shipments:
http://www.packagemapping.com/
https://www.packagetrackr.com/track/usps/
http://www.parcelcheck.org/tracking/SouthAfricanPostOffice/ (change option to USPS)
They provide the most details and can quite easily help.
P.S. From the guys I offered help to and tracked their shipments; All/most items either are still stuck in the US, or left the US with no more info.
This most likely means that things are getting to the international mail hub, but NOT being scanned in or properly processed!
Or quite possibly have been detained because they are missing appropriate info/documentation to produce the SA customs forms
USPS needs to be contacted and 100% proof produced that your/any shipment did actually leave USA.
If they can provide that, it means you have to spend a day at the international mail center begging someone to please search for your item
Or you will need to contact Mary, Ben, Shadi or Monica to try get more details.
These are what I use to source shipments:
http://www.packagemapping.com/
https://www.packagetrackr.com/track/usps/
http://www.parcelcheck.org/tracking/SouthAfricanPostOffice/ (change option to USPS)
They provide the most details and can quite easily help.
P.S. From the guys I offered help to and tracked their shipments; All/most items either are still stuck in the US, or left the US with no more info.
This most likely means that things are getting to the international mail hub, but NOT being scanned in or properly processed!
Or quite possibly have been detained because they are missing appropriate info/documentation to produce the SA customs forms
USPS needs to be contacted and 100% proof produced that your/any shipment did actually leave USA.
If they can provide that, it means you have to spend a day at the international mail center begging someone to please search for your item
Or you will need to contact Mary, Ben, Shadi or Monica to try get more details.
Well, my metal tank and drip tips have been scanned in at last...
Unfortunately my nautilus mini still hasn't been scanned in!
>_< @TheLongTwitch, think any of those would be able to help me? I am positive that the items are somewhere in the JIMC... Especially seeing as I bought the nautilus mini on the 20th of November and bought liquids a week later with the liquids sitting here with me!
No idea what the sorting order is there...
Unfortunately my nautilus mini still hasn't been scanned in!
>_< @TheLongTwitch, think any of those would be able to help me? I am positive that the items are somewhere in the JIMC... Especially seeing as I bought the nautilus mini on the 20th of November and bought liquids a week later with the liquids sitting here with me!
No idea what the sorting order is there...
@TheLongTwitch here's another reliable one you can ad to your list: http://www.17track.net/en/
Well , both my shipments showns 'Held by customs' at JIMC , does this mean a long trek to Jhb Int ?
As for my OTHER two parcels that arrived in SA beginning Sept 2014 , nothing nadda zip not even local tracking number
These are both FT packets with no liquid or batteries or any of that sort ....
I have tried emailing 'Elvis' and Mary , no response , tried calling as well was on hold for 20 minutes only to be cut off .... last week guess I'll try again on Monday sheesh ...I am at my wits end here ..
As for my OTHER two parcels that arrived in SA beginning Sept 2014 , nothing nadda zip not even local tracking number
These are both FT packets with no liquid or batteries or any of that sort ....
I have tried emailing 'Elvis' and Mary , no response , tried calling as well was on hold for 20 minutes only to be cut off .... last week guess I'll try again on Monday sheesh ...I am at my wits end here ..
Call Durmail bro, They answer the phone and try to be as helpful as they can. Sometimes they don't answer because it seems each number has one person near that phone. When I went there last week, this number 031 336 3984 goes to directly to the guy at the international dispatch counter which has cubicles for 6 tellers but he's the only one working there.
I emailed mary etc, with no reply. JIMC is a waste of time to try and call. I managed to get my IPV3 last week from keeping in contact with DURMAIL they told me exactly where it was.
I emailed mary etc, with no reply. JIMC is a waste of time to try and call. I managed to get my IPV3 last week from keeping in contact with DURMAIL they told me exactly where it was.
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